Services
Hospitality technology, end to end.
Deep H&L specialism, plus hardware, reporting, and strategic advice that applies whatever POS you run. I work with hospitality operators who want one trusted partner across their whole tech stack.
Software Specialism
H&L Software
Twenty-six years using H&L Point of Sale, including five years inside H&L Australia itself. The deepest H&L experience you will find on the consulting side.
Custom Dynamic Reports
Know exactly what's selling across any time period, without building reports from scratch. I deliver the data as a single live Excel pivot, pulled straight from your H&L database.
H&L Software Training
Practical, hands-on training across point-of-sale and back-of-house operations, tailored to your team's pace and your venue's configuration. Grounded in real H&L workflows. No generic modules.
H&L Health Check
A structured review of your H&L environment: performance, configuration, update integrity, and risk exposure. Catch the problems that cost you service before they do.
Database Optimisation
Speed up your system and cut the confusion at the counter. I strip out obsolete menu items, tidy the product group structure, and consolidate the codes that slow your team down.
Data Analysis & BI
Turn your operational data into decisions. H&L databases hold the deepest transactional history most venues have. I know how to surface what matters and make it usable.
Database Setup & Go-Live
H&L database builds and go-live management designed to keep service uninterrupted. Informed by both sides of the process: vendor experience from inside H&L, and field consulting experience from the venue floor.
Custom Data Exports
Automated CSV exports and email delivery for venues without direct connections to third-party apps.
Cloud Reporting
Cloud Dashboards
Web-based custom dashboards built for your venue. Live data, browser-accessible, configured to show what matters to operators and owners.
Operational Dashboards
Real-time venue performance, accessible on any device.
Executive Dashboards
High-level reporting for owners and management. Decisions, not detail.
Multi-venue Dashboards
Group-wide visibility across multiple venues in one consolidated view.
Hardware
Hospitality Hardware
Independent hardware advice, free from vendor lock-in. Recommendations based on what actually works in venues across Australia.
POS Terminals
Touchscreens, all-in-ones, and workstation hardware that lasts.
Kitchen Printers & KDS
Receipt printers and kitchen display systems matched to your service flow.
EFTPOS Terminals
Payment hardware selection across Zeller, Tyro, and other providers.
Networking & Infrastructure
Switches, routers, Wi-Fi, and cabling that does not fall over at 7pm Saturday.
Advisory
Strategic Tech Advisory
Bigger-picture counsel for venues planning, scaling, or rebuilding their tech stack. Independent advice, not a sales pitch.
New Venue Setup
End-to-end tech planning for new venue openings.
POS / System Selection
Helping operators choose between POS systems and integration partners.
Vendor Assessment
Reviewing quotes, comparing options, negotiating contracts on your behalf.
Tech Roadmap Planning
Multi-year tech investment planning for groups and growing venues.
Not sure which service fits?
Start with a 30-minute discovery call. I will talk through your venue, your setup, and where the friction is, then suggest the right next step.